The offer of this online store is proposed by Pregio Società Agricola Semplice S.S. (hereinafter the "Company") in accordance with the current regulations on electronic commerce and distance contracts of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no.206/05 amended by Legislative Decree no.21/14 and Legislative Decree no.70/03).
Pregio Società Agricola Semplice S.S.
Registered Office: Via Roma, 123 - 84091 Battipaglia (SA) - Italy
Headquarters: Via Marzo snc, km 19,200 - 84028 Serre (SA) - Italy
VAT NUMBER: 05895340650
Phone: +39 0828 212623 / +39 329 6317027
E-mail: email@example.com / firstname.lastname@example.org
The customer declares that he/she has read all the information and general conditions of sale of the products marketed by the Company before placing the order; the submission of the order confirmation therefore implies full knowledge of the general conditions of sale and their full acceptance.
The customer may renounce access to or use of the online store if he/she does not intend to accept and comply with these terms and conditions.
GENERAL CONDITIONS OF SALE
All contracts for the sale of Products by the Company to third parties ("the Customers") are governed by these General Conditions, which form an integral and substantial part of every proposal, order and order confirmation for the purchase of the Products themselves.
The terms and conditions of sale applicable to orders are those in effect on the date of the order.
Method of Purchase:
Purchases of the Products, available as illustrated and described online in the relevant descriptive sheets, are made at the price indicated therein, expressed in euros including VAT. Transportation costs are not included in the indicated price but are displayed separately at the time of purchase. Prior to the confirmation of the order, the Customer will be summarized the unit cost of each selected Product, the total cost in the case of more than one selected Product and the relevant transportation costs.
Each order of Products transmitted to the Company constitutes a contractual proposal of the Customer, therefore the conclusion of the contract will take place only upon confirmation and acceptance of the order by the Company. The Customer will receive by email a notification of receipt containing the confirmation of the order placed with all the constituent elements of the contract (products ordered, total amount of the order, estimated date of delivery, any shipping costs).
Methods of delivery:
For delivery, it is necessary to indicate during the purchase procedure the address of the Customer, or of his agent, at which you wish to collect the goods. The tax documentation relating to the Products ordered will follow when the Products are shipped, or (if requested) an invoice will be issued by the Company, for which the Customer must indicate the exact data necessary for billing and specify the shipping address of the invoice.
In case of absence of the recipient during delivery, the carrier will leave a notice of passage to the delivery address indicated by the Customer, who will collect the goods at the address and in the manner specified by the carrier. In case of failure to collect within the time limit set by the carrier, the Products will be returned to the Company, which reserves the right to refund the price of the products, leaving, however, the shipping costs to be borne by the Customer.
Shipments will follow upon confirmation of payment: for bank transfer, the crediting to our bank account shall be deemed authentic, for payment by credit card, the confirmation of the transaction by the circuit.
For e-commerce service, the Company makes deliveries using specialized couriers. Delivery times may vary depending on the availability of the goods.
As a rule, for all products indicated as "In Stock," deliveries take place within 3-5 business days for Italy and 7-15 business days for other destinations. Any delays in deliveries of less than 30 (thirty) days do not entitle the Customer to refuse delivery of the products, nor to claim compensation or indemnity of any kind.
Upon delivery, the Customer is required to check the content, conformity and condition of the products delivered, before signing the acknowledgement of receipt, and in particular that the number of packages corresponds to what is indicated in the transport document attached to the shipment and that the packaging is intact, undamaged, nor wet or otherwise altered. In the event that there is a mismatch between the order and the delivery or the goods arrive at their destination broken or damaged, the Customer agrees to return the affected products to the Company within 7 (seven) days of receipt, ( provided that they are returned with the unopened package and in their original condition and packaging with accompanying documents ), and the Company agrees in turn to provide for the replacement of the products at its own expense, only and exclusively if the recipient has noted the breakage, damage or mismatch in the presence of the courier who made the delivery. If the package or the contents inside are damaged, the Customer is required to provide photographic evidence to the Company (exterior and interior part of the package) which will initiate the necessary procedures.
Method of withdrawal:
Pursuant to Article 5 of Legislative Decree No. 185 of 22/05/99, the customer has the right to withdraw from the contract and return the products ordered, without penalty and without specifying the reason, within 14 working days of receipt of the products. Within this period, the right of withdrawal must be exercised by the Customer, under penalty of forfeiture, by sending a written communication by e-mail to email@example.com , the return authorization of which will be required subsequently.
For authorized returns, the goods must be returned to the Merchant intact, in unaltered condition and complete with the original packaging, at the Customer's expense no later than 8 days after notice of withdrawal. Once the products have been received and their integrity has been verified, the Company will, within 30 days from the date on which it became aware of the exercise of the right of withdrawal by the Customer (and in any case not before receiving the return shipment and checking the condition of the goods subject to withdrawal) credit the Customer with the cost of the returned products (as indicated on the invoice), withholding the amount of shipping costs that will remain definitively borne by the Customer.
During the withdrawal period, the Customer is responsible for the object as custodian, therefore, if at the time of the request to withdraw from the contract the goods in the custody of the Customer are damaged or deteriorated by the Customer, the right of withdrawal will be forfeited.
It should also be noted that the right of withdrawal is exercisable only by individuals (consumers) acting for purposes that can be considered unrelated to their business, so we do not accept returns of products that have already been consumed or partially consumed, or opened or otherwise no longer intended for sale.